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Privacy Statement – effective 01.01.21

This privacy policy applies to www.houndorigin.com owned and operated by Hound Origin Co., Ltd. This privacy policy describes how Hound Origin Co., Ltd. collects and uses the personal information you provide on our web site:

Hound Origin Co., Ltd. does not automatically collect personal and confidential information on the people who visit the Hound Origin Co., Ltd. Web site. Here's how we handle the information we receive:

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Information Collected and Stored Automatically
Every time you visit, we automatically store information on what web browser you are using, what pages you are accessing, the date and time, and what site you came from. However, we don't know who you are. This type of information is used to identify trends and plan upgrades to the Web site. For example, if we notice a section of the site rarely gets visited, we may pull the material, or re-work it to make it more useful to visitors. We do not share, sell, rent, or trade PII with third parties for their promotional purposes. We will retain your information for as long as your account is active or as needed to provide you services.  If you wish to cancel your account or request that we no longer use your information to provide you services contact us at contact@houndorigin.com.  We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

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Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personal information you submit while on our site. The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy statement.  We do have access or control over these cookies.  Our partners, affiliates, tracking utility company, service providers use session ID and persistent cookies [to make it easier for you to navigate our site, in order for you to use the shopping cart, etc.]

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Clear Gifs (Web Beacons/Web Bugs)
We employ [or our third party advertising partner employs] a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective.  Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users.  In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We tie the information gathered by clear gifs to our customers’ personal information.
We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients.  This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.  If you would like to opt-out of these emails, please see “Choice and Opt-out.”

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Personal Information
You may choose to provide us with personal information. For example, you may send us an e-mail that would identify you, or send personal details to Hound Origin Co., Ltd. staff member. Such communications are governed by the same policy as any other conversation; that is, they are considered private and confidential. We will not release any of your personal information unless you specifically tell us to do so.

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Financial Transactions
Some sections of the Hound Origin Co., Ltd. site are set up for e-commerce. This involves sensitive information such as your credit card number. We also collect personal information such as email address, mailing address, phone number and name along with the financial information given to create a user profile.  Hound Origin Co., Ltd. and its suppliers adhere to the highest industry standards to ensure this information is secure.

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Coupons / Discounts
Discount does not apply to taxes, shipping and handling charges or any similar processing charges. If discounted merchandise is returned, the discount will be first deducted from the value of the returned item prior to a refund/credit being issued. Discount cannot be combined with any other promotional offer nor can it be applied to previous purchases or gift certificates.

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Links to Third Party Sites
Hound Origin Co., Ltd. may provide links to the Web sites of other companies or organizations. However, Hound Origin Co., Ltd. does not control any of these sites and is not responsible for their privacy practices. You are encouraged to seek out and read the privacy policy of any site you visit.

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Social Media Widgets
Our Web site includes Social Media Features, such as the Facebook button and Widgets, or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

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Newsletters
If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you.  Out of respect for your privacy, you can opt-out of receiving these communications by clicking on the functioning unsubscribe mechanism in each newsletter we send you.

We will send you strictly service-related announcements on rare occasions when it is necessary to do so.  For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature.  If you do not wish to receive them, you have the option to deactivate your account.

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Service Providers
We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personal information for any other purposes. These third parties are prohibited from using your personal information for any other purpose.

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Legal Disclaimer
We reserve the right to disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process,  when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.  If Hound Origin Co., Ltd. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

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Access to personal Information
If your personal information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by emailing our Customer Support at contact@houndorigin.com or by contacting us by telephone or postal mail at the contact information listed below.

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Security
The security of your personal information is important to us.  When you enter sensitive information such as credit card number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.  Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

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Testimonials
We post customer testimonials on our web site which may contain personal information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial. If you want to remove your personal information that is being displayed on our website under public pages please send your request to contact@houndorigin.com.

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Blog
If you use a bulletin board, blog, or chat room on this Web site, you should be aware that any personal information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages.  We are not responsible for the personal information you choose to submit in these forums.  To request removal of your personal information from our blog or community forum, contact us at contact@houndorigin.com.  In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

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Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your personal information used for certain purposes, when we ask for this information.  For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

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Text Message Opt-Out

You can opt-out from receiving text messages from us by replying “STOP" to the text message that you receive from Hound Origin®. Please note that this will only opt you out of the specific text messaging that is associated with that number.

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Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. 

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We reserve the right to modify this privacy statement at any time, so please review it frequently.  If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the changes taking effect.

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Hound Origin Co., Ltd.
118/28 Pradya BisHome Onnut-Suvarnabhumi

Lat Krabang Rd., Lat Krabang, Bangkok, Thailand

Contact@houndorigin.com
+66-61-661-5888